FAQ (Frequently Asked Questions)

Silky Cup : Reusable Menstrual Cup


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 Silky Cup Sizes


Size L - Suitable for women who have tall and strong build or given birth to a child by vaginally or by caesarean section or who are over the age of 30 years

Size M - Suitable for women who have medium build or not given birth to a child or women up to the age of 30 years

Size S - Suitable for preteen girls and very slim or small framed teenage girls up to the age of 15 years


What is the site talking about?


Silky Cup is a reusable medical grade bell-shaped device used during menstruation to collect fluid rather than absorb. This is particularly useful for those who dislike the waste that comes from other feminine hygiene products or women who participate in sports and for travelling.


What is a Silky Cup?


A menstrual cup, such as Silky Cup, is a reusable device that catches menstrual fluid instead of absorbing like tampons or pads do.


Why use a Silky Cup? What are the advantages?


To begin with, Silky Cups reduce waste which is great for the environment. It also requires you to purchase less and be able to do more. With a Silky Cup, you can still participate in everything you love to do while not menstruating, such as swimming and playing sports. You will also never be caught without protection – Silky Cup is reusable right on the spot. You don’t have to bring extras for all you need to do is rinse and reuse. It’s also great for travelling as you will not have to pack a bulk amount of products. It’s comfortable to wear, so unlike tampons, you can insert the Silky Cup before you expect your period so you are never caught off-guard.


Are Silky Cups expensive?


Comparatively, No. Regular feminine hygiene products can range between Rs. 60-160 monthly, while in comparison Silky Cup only costs Rs. 9 to 10 per month!


Why have I not heard about Silky Cup before now?


As Silky Cup has longevity, it is not a money-making business. Therefore it’s more appealing for companies to advertise disposable products such as tampons or pads which women have to buy much more frequently. It was also difficult in early years to advertise it because no one wanted to be associated with advertising a “Silky Cup.”


It has achieved success due to hard working distributors who are committed to allowing women to know of alternatives to tampons and pads. Health care professionals can also be credited for spreading awareness through word of mouth. 


Are Silky Cups comfortable?


Many find the cup comfortable and easy to wear. Others may find that the stem may bother them. It’s important to give it a few cycles to try and see where it sits and see what’s right for them. Silky Cup offers you the ability to trim the stem if you find that it makes you uncomfortable or aware of it. It is recommended, however, that you keep at least half the stem.


At first you may be aware of its presence, but you will get used to it. If inserted correctly, it should not cause any pain (providing you have no medical conditions.) Virgins may experience some discomfort upon initial use. Vaginas naturally expand and retract in order to have sex or give birth, so an average woman should be able to handle the cup just fine with practice. It will not affect the tightness of your vagina.


You should not be able to feel the cup whatsoever when used correctly. If you do, then it has been inserted incorrectly and too closely to the vaginal opening. Simply reinsert the cup higher.


Can I cut the stem?


Yes, you can cut the stem. The stem should be completely internal as if it’s not, it will cause irritation to the labia. If you feel the stem is too long, yes, you can cut it either partially or completely. Just be careful whether you don't pierce the bottom of the cup in this process.

  Silky Cip


Why does the stem of my cup seem to protrude?


Due to the reasons listed above, each woman may find that her cup sits differently when inserted (either higher or lower). This is normal and the cup is designed so that the stem may be trimmed if necessary. It is important to remember that no part of the stem should protrude outside of the vagina as this will cause discomfort with your labia. While your cup is removed, cut about a centimetre of the stem at a time, re-insert and wear for an hour at a time until you find the length that is comfortable for you.



How To Use A Silky Cup?


How to insert a Silky Cup?


Always read the instructions that come along with your Silky Cup prior to use. It is easier to insert or remove when relaxed. It only takes a few seconds to insert or remove and becomes simpler with repeated use. Always clean your Silky Cup before first use. Wash your hands with gentle soap and water. Rinse your hands thoroughly, and then rinse your cup under water as it’s easier to insert when wet. You can use a water-based lubricant if you’re a virgin or a first time user if you prefer, or you can insert it in the shower. Fold your cup into a c shape by using both of your hands. Flatten two sides together and then fold onto itself.

Using your dominant hand, hold just below the rim of the cup firmly. Spread your legs and separate your labia with your free hand. Make sure the round side of the C is facing up. From either a standing (with one leg up), squatting, or sitting position, make sure the c-side of the cup is facing up, and then insert the cup into your vagina coming at a 45 degree angle (toward the back of the spine). Once the cup and the stem are not visible you can stop inserting. Ensure that the cup is properly in place by twisting it three hundred sixty degrees so that a seal can be formed. Wash your hands afterward with soap and water.


Tips for first time insertion


Being relaxed in a distraction-free environment is important and will give you the privacy required to insert at your own pace and with care. If you are not relaxed, the vaginal muscles will tighten and make it uncomfortable, if not impossible, for insertion. Taking the time to locate the tip of your cervix (it feels like the tip of your nose) is also a good idea – all you need to do is insert a finger in your vaginal opening. Knowing where this is will help you position your cup properly. You can either practice inserting the cup during your period when the vagina is more flexible and the blood works as a lubricant, or you can take a ‘dry run’ before your period by using water based lubricants. This may make you comfortable before your menstruation actually begins so you won’t get frustrated upon first ‘real’ use. While most women use the typical “C” fold, it is important to practice your folds until you find one that works for you.


As for insertion itself, the Silky Cup should be inserted toward the small of your back and not inserted straight up. Patience is key as it may take several attempts before getting it right. It will relax you to practice without the expectation of perfection so that you don’t frustrate yourself. After you insert the Silky Cup, you will need to determine whether the stem is necessary for you or if it requires a trim. No part of the stem should be outside of the vagina. The stem may be necessary for removal, so keep this in mind when making your decision.


Do not worry about making your cup’s position match a picture or diagram. What’s most important is comfort and not leaking. Every woman is different and therefore it may sit differently with everyone.


How to remove a Silky Cup?


Silky Cup can be left in place safely for up to 12 hours and most women find it sufficient to empty it only once in the morning and once in the evening before bed. This varies on your individual cycle and flow level. You will become more accustomed to your flow after a few months of use. Wash your hands with warm water and soap.

From a comfortable position (squatting is the easiest), relax your vaginal muscles and feel for the base of your cup. Gently tug on the stem to release the seal, and then pinch slightly to remove one side first and then the other. Hold the cup upright to avoid spillage.

When removed the contents can be discarded into the toilet. Then you may rinse your Silky Cup under warm water. If water is not available then you can either wipe it with toilet paper or use bottled water. Reinsert Silky Cup. Wash your hands after with soap and warm water.


Tips for first time removal


It is important to be relaxed. Do not pull on the stem as it will reinforce the suction and will cause a mess as there will be less support. Use the stem to find the bottom of the cup. From there, pinch or squeeze the bottom of the cup – the bottom has ridges for gripping. Lightly pull the cup from side to side to release from the vaginal walls. You will hear when the suction is released. Rock the cup gently from side to side during removal. It may not be necessary for everyone, but helps for removal when the cup is being stubborn. When removing, remember to keep the cup in an upright position to prevent spillage.


How do I know when to empty Silky Cup?


At a minimum, you need to empty it every 8-12 hours. You never want to leave anything in your body too long without removing it. After that, it all depends on your flow. You will quickly learn how often according to your own body. Most women find that they need to empty it once in the morning and once in the evening, but again, it depends on the person. The Silky Cup can be worn overnight.


Silky Cup also is unlikely to get full and leak as even the smallest menstrual cup can hold up to 18 mL of fluid (the largest tampon can absorb 18 mL of fluid). The biggest cup can hold up to 30 mL so it’s highly unlikely that it should get full and leak unless you’ve chosen the wrong size.


Do I have to remove Silky Cup while using the toilet?


No, although you may feel it travel down slightly if using your abdominal muscles more than usual. All you need to do is readjust it if this were to happen.


Is using a Silky Cup messy?


It may be messy in the beginning as you are getting used to using it, but thereafter, no. It’s all about trial and error like everything else in life. You will have about as much contact with blood as you would while inserting a tampon. When emptying it, it’s just about releasing the seal, removing it, and then tipping the contents into the toilet. It may sound messy, but it’s not at all.


Can I use Silky Cup with a light flow?


Yes. It is non-absorbent so it’s easy to insert and remove regardless of how light or heavy the flow.


My periods have just started – can I use Silky Cup?


Yes, Silky Cup is good for even your very first period, although some women who have just started may find it more comfortable to use a water-based lubricant with it to insert in the beginning.


Can I use a lubricant to insert Silky Cup?


Yes. Water based lubricants work very well for inserting Silky Cup. A good way to know is the lubricant’s label will tell you if it’s safe to use with condoms. If it is, then it’s good to use with Silky Cup. Simply apply some lubricant to the outer edges of the cup for easier insertion.


Can I bathe/shower with Silky Cup in?


Yes! You can even swim with it in – in fact, it may be even more suitable for swimming than tampons as Silky Cup will not get waterlogged.


How do I know if Silky Cup is properly positioned and opened?


Some women, although finding Silky Cup easy to insert, find that when they do so Silky Cup doesn’t open fully. This is an easy issue to resolve by simply rotating the cup by the base until it has formed a seal and opens properly.


Are menstrual cups safer than tampons?

Due to the fact that the vaginal canal is one of the most porous parts of our body it is possible to absorb any chemicals that may be found within the tampon. Silky Cup poses no such risk. It also produces a lower chance of getting Toxic Shock Syndrome than tampons. If you have ever experienced TSS, you should consult your doctor before using either tampons or a menstrual cup.


Is Silky Cup hygienic?


Silky Cup is made with 100% Medical grade material that is latex-free. It is sanitary and easy to clean and is also great for those who are sensitive or allergic to latex. It is also great for women who have sensitive skin as it contains no toxins, BPAs, dyes, or bleach.


It only requires to be rinsed twice a day with water while in use and a little more thorough cleaning between cycles. Silky Cup is antibacterial and does not support the growth of bacteria like tampons or pads. It is not absorbent and therefore does not affect the acidic environment within the vagina which lowers the risk of TSS. Always wash your hands while handling your Silky Cup.


Silky Cup does not allow for an increased risk of urinary tract infections (make sure that the stem is not long enough to be near the urethra and always have clean hands while handling).


I have long nails. Can I still use Silky Cup?


Yes, but you must be more careful than other women during insertion and removal.


How should I clean it?

Daily cleaning (you do this whenever you empty your Silky Cup).

To clean Silky Cup during usage, you can rinse it under running tap water, or wipe it with toilet paper or paper towels. Remember to empty and wash your Silky Cup at least twice a day, a minimum of every 12 hours. If you are unable to wash The Silky Cup after removal (for instance when using a public toilet), wash your hands thoroughly before entering the stall, empty the contents into the toilet and simply use a dry or wet wipes to clean the cup. When traveling or otherwise, always wash the cup using potable water.

After your menstrual cycle has ended, all that Silky Cup requires is to be washed with soapy water.

Do not use your dishwasher to clean your SilkyCup. Although your cup can handle the heat, some chemicals and cleaners may either damage your cup or leave residue and cause irritation or infection. Gentle soap and water is the best course of action in maintaining cleanliness.


Can I use Silky Cup to catch other bodily fluids?


No. Silky Cup is approved for menstrual fluid only and is not approved for other fluids or any other uses.


Can Silky Cup get stuck?


No. It sits much lower in the vaginal canal than a tampon which makes for easy removal. If you find that it has risen up too high, just bear down with your stomach muscles, pull the stem until you can reach the cup itself, pinch to release the seal, and remove. Also, there is nowhere for it to go even if it wanted to go somewhere! It’s always simply a finger length distance away.


How long can I use the same Silky Cup?


Silky Cup provides for a long term option. It can be used for about a decade, although some women choose to change theirs every few years or so.


Does Silky Cup sit near the cervix?


Not at all.


I have a tilted cervix/uterus. Can I still use Silky Cup?


Most likely. It is best to ask your doctor to be on the safe side, however.


Can I share Silky Cup?


No. The cup itself is meant for personal use only. It’s great if you want to spread awareness about Silky Cup, but please do not share your Silky Cup itself!


Can I leave my Silky Cup in during sex?


No. It sits low and therefore would cause an obstruction. Silky Cup is a menstrual product and is not a contraceptive and will not prevent any pregnancy or sexually transmitted diseases.


Can the cup be used along with contraceptives?


You should always remove Silky Cup before engaging in vaginal intercourse. However, some contraceptives such as Nuvaring, the pill, the patch, or an IUD should not be affected by Silky Cup. It is not commonly recommended to use any sort of contraceptive gel or form, however, as it’s unclear of what sort of effects they may have on Silky Cup’s material. Always consult your doctor before combining any product with Silky Cup.


Can I receive oral sex, then?


Yes. There is no hanging strings like with a tampon, so your partner may never even know that you are menstruating!


I am pregnant but still sometimes bleed or have discharge. Can I use Silky Cup?


No. It is not recommended to use any internal vaginal products during pregnancy as the pH levels are far more sensitive which make you much more prone to infection, even when you don’t do anything differently.


I recently had a baby – can I use Silky Cup?


It is not recommended to use any internal protection for post-natal bleeding. It is safe to use six weeks after giving birth.


I am bleeding heavily after giving birth – can I use Silky Cup?


No. There are wounds inside after giving birth, and placing any foreign object inside increases the risk of infection. Please wait for your doctor’s permission before using Silky Cup or any internal protection.


I’m going through menopause and my periods can be irregular. Can I still use Silky Cup?


Absolutely! Also, due to the fact that Silky Cup is non-absorbent, it may be your best choice during this stage in your life. Even if your period doesn’t begin when expected, the dryness should not make you uncomfortable or affect you in any way.


Is there anything that can damage my cup?


Yes. Improper cleaning is a major factor that could damage your cup, such as putting it in the dishwasher (it can withstand the heat, but the chemicals in the dishwasher are another story). Improper storage is also another risk factor. Always wash it properly, and then store it in its pouch and away from extreme temperatures, children, and pets. If you treat it well, your Silky Cup should last you up to ten years.


How often should I empty my Silky Cup?


You should empty your Silky Cup every 8-12 hours. It is important to never leave any foreign object inserted for lengthy periods of time as it increases the chances of getting Toxic Shock Syndrome. Most women find that emptying their Silky Cup once in the morning and once in the evening is sufficient, but it all depends on the day of your cycle and how heavy your flow is. You will get adjusted to the Silky Cup and will learn when is best for you. For beginners, emptying every few hours is recommended until you get properly adjusted to using it.


How do I manage Silky Cup at work or in a public restroom?


Although it’s recommended to rinse your Silky Cup with water, when it’s not available it’s perfectly okay to empty it into the toilet and then simply wipe down with toilet paper or a use a disinfectant wipe (wait for the cup to dry before reinserting when using a wipe to prevent discomfort) and then reinsert.

Another option is to bring a water bottle into the cubicle with you. However, if no water is available, the wipe down method is adequate until you have a chance to rinse it later. Most women find that they have to empty it so infrequently that having to empty it in public is a rare occurrence.


If Silky Cup is so great, why haven’t I heard of it before?


Many companies did not want to be associated with advertising a “menstrual cup.” As well, due to the fact that menstrual cups can last up to a decade, it’s not something women need to buy often, which means less profit overall. Only now are women becoming aware of the ecological damage that disposable feminine hygiene products cause as well as trying to find an alternative to tampons which have a higher risk of TSS. Word of mouth and internet access has now begun to increase awareness of menstrual cups and the benefits of them, making them more and more popular.


Can I get Toxic Shock Syndrome (TSS) using Silky Cup?


Silky Cup has not been linked to TSS. Due to the fact that tampons absorb, it can dry out the vagina, causing miniscule tears that allow usually harmless bacteria to enter the bloodstream which causes TSS. Silky Cup is made of 100% medical grade materials and do not absorb like tampons do. It has no effect on the acidity levels of the vagina, making it less likely to get TSS. However, always follow the 12 hour rule of emptying your cup at a minimum once every 12 hours. If you’ve ever had TSS, consult your doctor before using Silky Cup.


Does Silky Cup leak?


If inserted correctly and you’ve purchased the right size, no, Silky Cup will not leak. It has the ability to catch much more fluid than tampons can absorb. You may leak when first attempting to use Silky Cup, but it is recommended to turn the cup 360 degrees once inserted in order to ensure a proper seal. Wear a pad as backup protection during your first Silky Cup use. If you leak, you may have inserted it too high and a quick adjustment should fix the problem. Unfortunately, due to the fact that we are all built differently, menstrual cups do not work for everyone. If you still experience leaking after your third cycle, menstrual cups may not be the answer for you.


Can I return my Silky Cup?


Unfortunately Silky Cups cannot be returned.


Can I wear Silky Cup during sex?


No. It would be a barricade if you attempted vaginal sex with Silky Cup in. Silky Cup is not a contraceptive and will not prevent against STDs or pregnancy. If you wish to have vaginal sex, simply remove your Silky Cup.


I have very heavy periods. Is Silky Cup right for me?


As Silky Cup can retain about three times the amount of a regular tampon, Silky Cup would be an ideal solution for those with heavy flows.


Can I use Silky Cup with an IUD?


Yes. Make sure that you insert your cup correctly and that you have your medical professional check your IUD strings often. It has about the same risk factor as using an IUD with a tampon. Always consult your doctor if you’re unsure.


What size should I use?


Silky Cup is available in a wide variety of sizes for all girls and women. Sizing is determined by overall build, childbearing history, and pelvic floor tone.


Small (S) – Suitable for preteen girls and very slim or small framed teenage girls up to the age of 15 years.


Medium (M) – Suitable for women up to 30 years of age with an average build and who have not gone given birth vaginally.


Large (L) – Suitable for women 30 and over or have a large, tall, or strong build or have given birth to a child either vaginally or by caesarean.


Overall, there is not a large difference between the three sizes. Large has a slightly wider diameter than medium, but other than that, there isn’t a considerable difference. Women who are more athletic usually require a smaller size cup.


Can I cut the stem?


Yes. The stem is there to help you break the seal when removing the cup. The stem should be completely internal as if it’s not it will cause irritation to the labia. If you feel the stem is too long, yes, you can cut it either partially or entirely. Just be careful to not pierce the bottom of the cup in the process. It’s recommended to keep at least half of the stem, however.


I’m very physically active. Can I still use Silky Cup?


Absolutely! Silky Cup is great for all sports from swimming to tennis. It has no wings or strings that may be visible, so it’s especially suited for active women.


How does the cup stay in place?


The Silky Cup is held firmly in place by the muscular walls and closed-end of the vagina. The rim top of the cup is form suction to stay in place securely. It stays in place and collects menstrual bleeding that way.


Does Silky Cup cause odor?


Menstrual fluid only begins to develop an odor when exposed to air. Since the cup collects the fluid inside of the vagina, it is not exposed to air and therefore does not cause any potentially embarrassing odors.


Is Silky Cup safe to use?


Yes! It is made with 100% medical grade materials that carries independent biocompatibility and toxicity certificates of compliance. It is non-allergenic and non-toxic and safe for those with sensitivities. It has gone through vigorous tests that prove that it does not collect bacteria like other feminine hygiene products. Silky Cup does not leave any fibers behind in your body. There are also no additional dyes or colors added to Silky Cup.



What is Silky Cup made of?


It is made of medical grade soft and flexible thermoplastic elastomer (TPE) which has passed mucosal irritation tests. There is no risk of infections or vaginitis. TPE is smooth and therefore causes no problems like rash or irritation. They are free from perfumes, latex, silicone, PVC, Phthalates, proteins, BPAs, dioxins, pesticides, or carcinogens, and bleaches.



Why doesn’t my Silky Cup feel comfortable?


Your Silky Cup should feel comfortable while inserted. The only reason why it may not be is if it has been inserted incorrectly – you may have inserted it too high or if your cup is beside your cervix rather than below it. If either of these are the cause, remove your Silky Cup and then rinse it before reinsertion. If it’s the stem that’s causing you discomfort, it’s perfectly acceptable to trim it. If any more discomfort occurs, check with your medical professional.


Why am I finding it difficult to insert my Silky Cup?


Your user guide should give you all the instructions necessary in order to insert Silky Cup properly and comfortably. If it’s still difficult you may try a few different folding methods until you find the one that works for you. Another method would be to open the cup just within the vaginal opening then sliding it into position rather than opening it deeper within.

There are also important things to remember about your Silky Cup. First of all, it should sit lower than a tampon. A tampon is high because it is absorbing the fluid whilst the cup is catching. Some women’s pelvic floor muscles are stronger than others and therefore the cup may naturally find its ‘own’ position which may be higher up. This is okay, but it may cause it to be a little more difficult when retrieving.

Your cervix location is also a factor which may determine where the cup sits. A low cervix will cause the cup to sit lower and vice versa. The location of your cervix may change during your cycle and therefore may cause the cup to change positioning with it, which is also perfectly normal.


Why does the stem of my cup seem to protrude?


Due to the reasons listed above, each woman may find that their cup sits differently when inserted (either higher or lower). This is normal and the cup is designed so that the stem may be trimmed if necessary. It is important to remember that no part of the stem should protrude from the vagina as this will cause discomfort with your labia. While your cup is removed, cut about a centimeter of the stem at a time, re-insert and wear for an hour at a time until you’ve found the length comfortable for you.


Why am I finding it hard to remove my Silky Cup?


If you’ve read your user guide and are still finding it difficult to remove, there are a few tips that you should bear in mind. Your cup may also be more difficult to remove if your cup is higher up in the vaginal canal. First of all, relax. Learning to remove your cup can be the most challenging part of getting used to your cup. Therefore, you’re more likely to be tense until you grow comfortable with it. Place your tongue on the roof of your mouth and relax the jaw as this will help the rest of your body relax including the pelvic floor and vaginal walls, which will aid in removal. Also, do not remove your Silky Cup by tugging on the stem as this will increase suction and make it more difficult to remove. Rather use the stem to locate the cup, and then use your thumb and index finger to pinch or squeeze the base of the cup in order to release suction. While squeezing, slowly move the cup down the vaginal wall to the opening. Bearing down may help this process. Slowly tilt one side out and then the other.

If you’re not relaxed due to fear of spillage, removing while in the shower may help you. You may also use a variety of different positions while attempting to remove Silky Cup, such as squatting, putting a leg up, etc.


What different kinds of folds are there for inserting my Silky Cup?


“C” and “U” folds are the most popular, but there are many other types that you can experiment with.


What should I do to avoid discolouration?


Always rinse your cup first in cold water prior to insertion. After, rinse the cup with unscented soap and warm water.


Where is Silky Cup manufactured?




Can young girls use Silky Cup?


Yes. Silky Cup is appropriate for all women of ages, from girls who are new to menstruating to active women to women experiencing menopause.


Where can I purchase Silky Cup?





Can I buy Silky Cup online?

Yes, Silky Cup can buy online.


Why should I order through this website?


The payment checkout is very easy and secure using CCAvenue and PayPal. By ordering directly from www.silkycup.com, your order is handled by the website itself or its direct distributors.


Why is Silky Cup healthier than tampons?


Vaginas are self-cleansing and naturally produce fluid that ‘cleanses.’ Tampons absorb this fluid and can disrupt the normal acidic vaginal environment. Silky Cup, on the other hand, is made of medical grade TPE and doesn’t absorb this fluid – it catches so it won’t cause the dryness associated with tampons.

Size “S” – Designed for younger users in mind.

The small sized Silky Cup is designed with younger users in mind. Not only is it smaller and shorter, it is also squishier in consistency foe easier insertion.


Can I still use a Silky Cup if I’m a virgin?


Yes, although you may need a little more practice. It is also recommended to use a water-based lubricant (if the lubricant says ‘safe for condoms’ it is safe for Silky Cup as well) in order to make insertion as comfortable as possible. There may be some discomfort as Silky Cup may stretch the hymen in a similar way that tampons would.

Silky Cup does not affect the state of a woman’s ‘virginity’ although it may cause the hymen to stretch. If concerned about the hymen or any other gynaecological concerns, it’s important that you talk to your health care professional. If there is any discomfort, discontinue use and contact your physician.



 Silky Cup Size Guide


Size Suitable For


        Size - S


        Size - M


        Size - L


Preteen Girls






Very Slim or Small Framed Teenage Girls






Women Who Have Medium Build







Women Who Have Not Given Birth To A Child






Women Up To The Age of 30 Years






Women Who Have Tall and Strong Build






Women Who Have Given Birth To Child by vaginally or by Caesarean Section






Women Who Are Over The Age of 30 Years